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How to Deal with External Auditors A Basic Guide for Employees

How to Deal with External Auditors

The “How to Deal with External Auditors - A Basic Guide for Employees” DVD video training program is an effective preparation for the ISO 9001 certification audit. This short and engaging multimedia training program is an excellent tool to help you pass the ISO 9001 certification audit (no matter if ISO 9001:2008 or ISO 9001:2015 certification).

The brief training program explains what to expect during the certification audit, how to interact with the auditors, and most importantly, how to answer their questions so that audit non-conformances are avoided.

The multimedia DVD training course, together with the accompanying workbook, will prove to be one of the most important preparations for the ISO 9001 certification audit. The video presentation should be shown to all employees shortly before the certification audit to:

Reduce anxiety by preparing employees for the audit and explain what to expect;

Ensure that all employees interact with the external auditors in the correct way;

Train employees to give the right answers and avoid common pitfalls;

Ultimately contribute to the success of the audit.

This course has been approved by the 9001 Council.

This course is equally applicable to ISO 9001:2008 and ISO 9001:2015.

Price:

USD $195.00

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Format: DVD (region-free; works worldwide)

Duration: 22 minutes

Included Items: 1 DVD; 1 Learning Guide; Course Certificate

Availability: In stock; ships within 1 business day

LMS / network license available (details)

Course Content

This DVD video presentation prepares employees and management for the ISO 9001 certification audit and other external audits in a simple and clear manner. After explaining the concept of an external audit and what to expect during such an audit, the course trains the viewer how to interact with the external auditor. The course is easy to understand and helps remove audit apprehension. Most importantly, the course will teach the viewer on how to respond to auditor questions and improve the viewers' “buy-in” in the quality system, thus helping increase the success of the audit.

This DVD course is equally applicable to ISO 9001:2008 and ISO 9001:2015.

Authors & Instructors

For information and professional background of the authors, presenters and instructors of this ISO 9001 training course, please see About Us.

Course Certificate

This training course includes a Course Certificate that can be downloaded, printed out and filled in for each student who completes this course.

Course Duration

22 minutes

Lesson Plan

This training video includes the following lessons:

Introduction

What is an External Quality Audit?

What should an Employee expect during an Audit?

How should Employees interact with Auditors?

Conclusion

Learning Guide

The included Learning Guide follows the text of the video, extracts key points, gives viewers space for taking notes, and has a quiz to test viewer's retention of the training material. Each DVD Course includes one Learning Guide booklet. We recommend that you order additional booklets for all employees. Available in the “Accessories” section at corporate discount prices.


Who should take this course

The “How to Deal with External Auditors - A Basic Guide for Employees” video training program is ideal for:

All Employees - to prepare them for the ISO 9001 certification audit and their interaction with the auditor, thus contributing to the success of the audit.

Management - to prepare them for the ISO 9001 certification audit and their interaction with the auditor, thus contributing to the success of the audit.

Which ISO 9001 course is ideal for you?

See our editor's Course Recommendations.

DVD Course

The “How to Deal with External Auditors” training program is provided in DVD Course format. DVD Courses are the modern form of classroom instruction without the need for a physical instructor. Due to its multimedia content, DVD training programs provide not only effective learning but also an enjoyable experience.

Instead of traveling to a class and listening to an instructor, you simply watch the “How to Deal with External Auditors” DVD at your own convenience. All you need is a TV and DVD player, or a computer with DVD player and speakers.

How to take this course

The “How to Deal with External Auditors” DVD course can be taken by individuals and groups:

Classroom  Present this ISO 9001 course to a group and optionally pause the DVD at defined intervals for discussions, and ask the viewers to take the short tests in the accompanying Learning Guide. Note that the presenter does not need to have any ISO 9001 knowledge.

Self-Study  This video training program can be independently watched by individuals at their convenience. After watching the DVD course, the quizzes in the accompanying Learning Guide should be completed.

Each viewer should get their own Learning Guide, which includes the quizzes and serves as reference guide. Upon completion of the “How to Deal with External Auditors” course, a course certificate can be downloaded and printed out for each student.

Features

Preparing yourself and your employees for an external ISO 9001 audit through this DVD Course is convenient, fast, inexpensive and fun.

Features include:

Well-designed curriculum and modern teaching methods

High-quality video presentation

Well-respected instructors

Entertaining multimedia format that keeps the viewer interested in the subject

Stand-alone (replaces a physical instructor)

Learning Guide with quizzes included

Course certificates included

more features >>

Start Learning in a few Days

The “How to Deal with External Auditors” DVD will be shipped within 1 business day of your purchase, and you can choose from free, discounted, standard and expedited shipping options. We ship worldwide.

Ideal for Businesses

Our DVD Courses are an extremely cost effective method of teaching individuals and small to large groups of employees. A single DVD can be used to provide audit preparation training to any number of employees at the same site at your company; corporate discounts are available for the Learning Guide booklets.


How to Deal with External Auditors Learning Guide

The “How to Deal with External Auditors” Learning Guide is an important tool to gain the most from the “How to Deal with External Auditors - A Basic Guide for Employees” DVD Course.

The Learning Guide follows the text of the video training, extracts key points, gives viewers space for taking notes, and includes a quiz to test viewer's retention of the training material. Viewers retain their Learning Guide as a reminder of what they learned in the DVD Course and to refresh knowledge later on. Completed quizzes, included with the Learning Guide, are used as a convenient way to retain training records (as required by ISO 9001).

Since each viewer of this DVD Course needs their own personal Learning Guide booklet, we highly recommend that you purchase enough Learning Guide booklets for everybody who will undergo this DVD training program.

Price per learning guide:

$10.00 - if you buy 1-9 booklets

$9.00 - if you buy 10-49 booklets

$8.00 - if you buy 50-99 booklets

$7.00 - if you buy 100-250 booklets

$6.00 - if you buy over 250 booklets

PDF / network license available (details)

FREE Shipping (details)


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