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Course Recommendations

Both the revised ISO 9001:2015 and the still current ISO 9001:2008 require training (and most auditors will check if proper ISO 9001 training was provided) – but there is more to it: good training will make ISO 9001 easy on you. Let us show you which of our time-saving and fun training courses are ideal for you:

ISO 9001 Management Representatives

ISO 9001 Management Representatives (“MRs”) need the most in-depth training in ISO 9001 as their responsibility is the documentation, implementation and maintenance of the ISO 9001 quality management system, as well as being a liaison with the ISO 9001 registrar (the accredited entity that issues the ISO 9001 certificate).
In other words, the ISO 9001 Management Representative is the company's ISO 9001 specialist.

Editor's Recommendation:

We recommend an intensive online training course that teaches all aspects of ISO 9001. A thorough understanding of the concept and practical application of all ISO 9001 requirements is crucial for Management Representatives during the writing of the ISO 9001 documentation, during implementation and even after ISO 9001 certification.

ISO 9001:2015 Internal Auditor

e-Learning Online Course
ISO 9001:2015 Internal Auditor

We strongly recommend this interactive e-Learning Online course to all ISO 9001 Management Representatives (even if they are not involved in auditing!) because it provides the right level of in-depth training in ISO 9001:2015 requirements and other pertinent aspects of ISO 9001:2015 to enable the ISO 9001 Management Representative to implement ISO 9001:2015 and act as the company's ISO 9001 point person.

Even though this online course is called "ISO 9001:2015 Internal Auditor", it is just as well suited for ISO 9001 Management Representatives as only the last lesson focuses on auditing and even that part contains important knowledge for ISO 9001 Management Representatives.

An alternative would be our ISO 9001:2008 Benefits and QMS Requirements online course, which has been designed for ISO 9001:2008.

Transition to ISO 9001:2015

e-Learning Online Course
Transition to ISO 9001:2015

This online training course is recommended for all ISO 9001 Management Representatives who want to upgrade their existing ISO 9001:2008 system to the new ISO 9001:2015.

Internal ISO 9001 Auditors

Internal ISO 9001 auditors are responsible to periodically check if the company meets all ISO 9001 requirements. It is, therefore, very important that internal ISO 9001 auditors thoroughly understand the ISO 9001 requirements, as well as how to successfully audit them.

Editor's Recommendation:

We recommend to combine two courses that perfectly complement each other to get the most comprehensive training for internal ISO 9001 auditors:

ISO 9001:2015 Internal Auditor

e-Learning Online Course
ISO 9001:2015 Internal Auditor

We recommend this e-Learning Online course because it teaches in a clear and no-nonsense matter all ISO 9001:2015 requirements specifically from the auditor's point of view. This intensive online training program will enable company employees to serve as internal auditors.

An alternative would be our ISO 9001:2008 Internal Auditor online course, which has been designed for ISO 9001:2008.

Note: Follow up with the DVD Course Internal Auditing Basics.

Internal Auditing Basics

DVD Course
Internal Auditing Basics - an Introduction to Auditing for Employees

We recommend this DVD Course because it teaches practical auditing skills in an effective and engaging way. This course is the perfect follow-up to the "ISO 9001:2015 Internal Auditor" online course.

Note: Best if taken after the e-Learning Online course ISO 9001:2015 Internal Auditor.

Top Management

There are two important reasons why top management need to have a basic understanding of ISO 9001:
(1) to make an informed decision about the implementation of ISO 9001 at the company – after all, it's a rather important business decision with wide-ranging implications on the company, and
(2) to make the best use of the ISO 9001 quality management system – it's a tool for management to use.

Editor's Recommendation:

We recommend an effective and efficient online course that meets the information needs of executive management while requiring only a minimum of time:

ISO 9001:2015 Introduction

e-Learning Online Course
ISO 9001:2015 Introduction

We recommend this e-Learning Online course because it introduces the most important aspects of ISO 9001:2015 to to executive management while considering their tight time schedule.

An alternative would be our ISO 9001:2008 Management Overview online course, which has been designed for ISO 9001:2008.

Middle Management

Most of the burden - as well as benefits! - of ISO 9001 lies on middle management as they need to...
(1) understand the concepts of ISO 9001,
(2) recognize the benefits that they can gain through the ISO 9001 quality management system,
(3) fully support the ISO 9001 initiative, and
(4) apply the ISO 9001 requirements in daily business practice.
It is, therefore, important to give an introduction to ISO 9001 early on and then provide more in-depth training during the ISO 9001 implementation phase.

Editor's Recommendation:

At the very beginning of the ISO 9001 implementation, all middle managers should take a course to understand ISO 9001 and its benefits; this will also create the necessary support by middle managers. The other two listed ISO 9001 courses may be alternatives depending on the involvement of the individual manager.

ISO 9001:2015 Introduction

e-Learning Online Course
ISO 9001:2015 Introduction

We recommend this e-Learning Online course because it introduces the most important aspects of ISO 9001:2015 to to executive management while considering their tight time schedule.

An alternative would be our ISO 9001:2008 Management Overview online course, which has been designed for ISO 9001:2008.

ISO 9001:2015 Basics

DVD Course
ISO 9001:2015 Basics - What Employees Need to Know

This DVD course may be an alternative for managers of support departments that are only marginally involved in ISO 9001. This is the same course that we recommend for general staff.

If your company focuses on the 2008 version of ISO 9001, you may consider instead our ISO 9001:2008 Basics DVD course.

Staff

It is highly recommended that all employees are given a brief introduction to ISO 9001 and its implementation at the company. The purpose of this introduction is to show employees that they are involved, gain buy-in, and prevent unfounded fears. We further recommend that all employees are thoroughly prepared for the ISO 9001 certification audit.

Editor's Recommendation:

There are two important courses that all employees should take:

ISO 9001:2015 Basics

DVD Course
ISO 9001:2015 Basics - What Employees Need to Know

This course should be taken by all employees at the very beginning of the ISO 9001 implementation project. It is important to show this short but informative DVD training course before rumors – and fears – about ISO 9001 start within the company.

An alternative would be our ISO 9001:2008 Basics DVD course, which has been designed for ISO 9001:2008.

How to Deal with External Auditors

DVD Course
How to Deal with External Auditors - A Basic Guide for Employees

This brief course should be watched by all employees shortly before the ISO 9001 certification audit as an easy and efficient way to prepare all employees for the audit. It might be a significant contributor to your audit success.

Tips

Keep a record of all ISO 9001 training – even rather brief employee introductions – to meet the ISO 9001 requirements on training and record keeping. Your auditor will likely check some training records before issuing the ISO 9001 certification. See Course Certificate for tips on how to keep training records.